Contact our friendly support team at support@squirrel365.io for help.

Minimum system requirements for the Squirrel365 designer are:

Windows 10 or macOS Yosemite (Version 10.10), or newer, and 8GB RAM.

We recommend Chrome or Edge as supported browsers for your published Squirrel projects.

Published projects should function well in all modern browsers, however, we only officially test against Chrome and Edge (79+)

Squirrel supports over 400+ Excel formulas including commonly used favourites such as VLOOKUP, SUMIF, COUNTIF and HLOOKUP. The full list can be viewed here

Yes, all plans now include sharing via a web link, embedding via our embed code and embedding in slides in PowerPoint using the Squirrel365 add-in.

You’ll need to add our free Squirrel365 Add-in for PowerPoint from the Microsoft add-ins store. This enables you to add any Live project, published to the cloud, directly into your slide.

Yes, you can remove the ‘Powered by Squirrel’ footer from embedded projects and those displayed in the PowerPoint add-in by subscribing to Creator 10 or higher plans.

If you purchased online, log into your account at cloud.squirrel365.io where you will be able to view your billing history and download invoices.
If you purchased Squirrel via a manual purchase (PO) please contact your account manager and they will be pleased to help.

If you purchased online, log into your account at cloud.squirrel365.io where you will be able to access your billing information and update your payment details.
If you purchased Squirrel via a manual purchase (PO) please contact your account manager and they will be pleased to help.

If you purchased online, log into your account at cloud.squirrel365.io where you will be able to view upgrade options and select the plan that’s right for you.
If you purchased Squirrel via a manual purchase (PO) please contact your account manager and they will be pleased to help.

If you purchased online, log into your account at cloud.squirrel365.io where you will be able to cancel your subscription. Your subscription will continue to run until the end of your billing period, and then your account will be changed to a Free plan.
If you purchased Squirrel via a manual purchase (PO) please contact your account manager and they will be pleased to help.

Anyone on a Free plan can delete their account from their profile page. If you have cancelled your subscription then the option to delete your account will become available as soon as your plan has downgraded to free. 
Please be aware that this action is permanent and means that all of your existing Squirrel projects will be deleted.

Please contact us if you need to request your account be deleted whilst you have an active subscription.

With Squirrel you install the designer onto your machine and the data stays in your system throughout the project design process. When you are ready to share your project, you export and distribute it to our cloud or as an internal WebApp for distribution on your own cloud or internal web site. Any projects, and their associated data, published to the Squirrel365 cloud are encrypted using 256-bit AES encryption.

Depending on the export option your published project, and its associated data, is either saved on the Squirrel cloud or locally on your machine if you have chosen the export as WebApp option.